This is the privacy statement and data protection policy for City Church Worcester – Charity 1147713. It covers how we will process (collect, use and store) your data, what data we hold, your individual rights and how you can interact with us about your data.
This policy covers our use of Personal data, which is any information about a living individual which allows them to be identified from that data (for example a name, photographs, videos, email address, or address). Identification can be by the information alone or in conjunction with any other information.
Our processing of personal data is governed by the Data Protection Bill/Act 2017-2019 and the General Data Protection Regulation 2016/679 (the “GDPR” and other legislation relating to personal data and rights such as the Human Rights Act 1998).
Who are we?
This Privacy Notice is provided to you by City Church Worcester – Charity 1147713, which is the Data Controller for your data. This means it decides how your personal data is processed and for what purposes.
Our policy for processing your personal data
Your privacy is really important to us, and we understand how important it is to you. The church is committed to the privacy of all its partners, former partners and those who have regular contact with us in conjunction with those purposes, including those who attend the church’s services, events and use our ministries.
The church complies with its obligations under the General Data Protection Regulations (GDPR) by keeping personal information up to date; storing and destroying it securely; by not collecting or retaining excessive amounts of information; by protecting personal information from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal information.
So, how is your data used and processed?
City Church processes data containing:
names, titles, and aliases, photographs;
Contact information including telephone numbers, postal /residential addresses, and email addresses;
Where there is a legitimate interest to facilitate our charitable aims and activities, or where you have provided them to us, we may process demographic information such as gender, age, date of birth, marital status, nationality, education/work histories, academic/professional qualifications, hobbies, family composition, and dependants;
Where you give financially in support of City Church or pay for church activities (event bookings etc.), financial identifiers such as bank account numbers, payment card numbers, payment/transaction identifiers, policy numbers, and claim numbers;
As a church (religious organisation), the data we process is likely to constitute sensitive personal data because the very fact that we process your data at all may be suggestive of your religious beliefs. Where you provide this information, we may also process other categories of sensitive personal data: racial or ethnic origin, sex life, mental and physical health, details of injuries, medication/treatment received, political beliefs, data concerning sexual orientation and criminal records, fines and other similar judicial records.
As a Data Controller, all our appointed persons will comply with their legal obligations to keep personal data up to date; to store and destroy it securely; to not collect or retain excessive amounts of data; to keep personal data secure, and to protect personal data from loss, misuse, unauthorised access and disclosure and to ensure that appropriate technical measures are in place to protect personal data. If you have any concerns about how your data is being used, please contact our Data Protection Lead. For clarity, the term Data processor covers all employed staff members, office holders and trustees for City Church.
How do we use/process your personal data?
We only hold data that either we are legally obliged to or that helps us fulfil our missional and charitable aims as a church. We are a partnership organisation and good communication with our partnership is an essential part of being church.
Therefore, we will hold and process data to:
enable us to meet all legal and statutory obligations;
Comply with and facilitate our comprehensive safeguarding procedures (including due diligence and complaints handling) in accordance with best safeguarding practice from time to time with the aim of ensuring that all children and adults-at-risk are provided with safe environments (please see our safeguarding procedure);
Help you grow as a disciple and to minister to you and provide you with pastoral and spiritual care (such as visiting you when you are gravely ill or bereaved);
Deliver our Church’s mission to our community, and to carry out any other voluntary or charitable activities for the benefit of the public as provided for in the constitution and statutory framework of our charitable organisation;
Administer our partnership records of adult and child members;
To manage our employees and volunteers;
Enable us to follow up partnership, course and event enquiries;
Fundraise and promote the interests of the Church and charity;
Maintain our own accounts and records;
Process and record financial donations that you have made (including Gift Aid information);
Communicate with you about your views or comments;
Update you about changes to our services, events, role holders and any matters of interest related to you church community;
Send you communications which you have requested and that may be of interest to you. These may include information about campaigns, appeals, other fundraising activities;
Process a grant or application for a role;
What is our legal basis for processing your personal data?
Most of our data is processed because it is necessary for our legitimate interests to enable our charitable and missional aims. For example, maintaining partnership records, safeguarding our children, recording our financial donations and operating team rotas for the effective function of Sunday services.
Some of our processing is necessary for compliance with a legal obligation. Retaining safeguarding records and gift aid declarations are examples of this.
We may also process data if it is necessary for the performance of a contract with you, or to provide a direct service to you. For example, if you buy tickets for a church event.
As a religious organisation, we are permitted to process information about your religious beliefs to administer partnership or contact details.
Where your information is used other than in accordance with one of these legal bases, we will first obtain your consent to that use.
Sharing your personal information
You can be reassured that we will treat your personal data as strictly confidential. It will only be shared with third parties where it is necessary for the performance of our tasks or where you first give us your prior consent. It is likely that we will need to share your data with some or all of the following (but only where necessary):
Appropriate bodies within our denominational structure. All of these bodies will be part of our church setup and have their own privacy policies.
Our agents, servants and contractors. For example, we utilise commercial providers to send out newsletters on our behalf, to maintain our database software and for event booking;
On occasion, other churches with which we are carrying out joint events or activities.
How long do we keep your personal data?
Our general rule is to keep data no longer than necessary. Where you continue to actively engage with our church services, activities and events, we will retain the appropriate partnership data for you so that we can best serve your involvement. We operate to an annual process of review, by which we assess who is actively engaging in church partnership, and where this is not the case we will remove your data. Additionally;
We will keep some records permanently if we are legally required to do so. For example this covers some safeguarding records.
We may keep some other records for an extended period of time. For example, it is current best practice to keep financial records for a minimum period of 7 years to support HMRC audits.
Your rights and your personal information
You have the following rights with respect to your personal data: When exercising any of the rights listed below, in order to process your request, we may need to verify your identity for your security. In such cases we will need you to respond with proof of your identity before you can exercise these rights.
The right to access information we hold on you. At any point you can contact us to request the information we hold on you as well as why we have that information, who has access to the information and where we obtained the information from. Once we have received your request we will respond within one month. There are no fees or charges for the first request but additional requests for the same data may be subject to an administrative fee.
The right to correct and update the information we hold on you. If the data we hold on you is out of date, incomplete or incorrect, you can inform us and your data will be updated. You also have access as a church partner to be able to update aspects of your personal data directly via our partner’s portal (My ChurchSuite).
The right to have your information erased. If you feel that we should no longer be using your data or that we are illegally using your data, you can request that we erase the data we hold. When we receive your request, we will confirm whether the data has been deleted or the reason why it cannot be deleted (for example because we need it for our legitimate interests or regulatory purpose(s)).
The right to object to processing of your data. You have the right to request that we stop processing your data. Upon receiving the request we will contact you and let you know if we are able to comply or if we have legitimate grounds to continue to process your data. Even after you exercise your right to object, we may continue to hold your data to comply with your other rights or to bring or defend legal claims.
The right to data portability. You have the right to request that we transfer some of your data to another controller. We will comply with your request, where it is feasible to do so, within one month of receiving your request.
The right to withdraw your consent to the processing at any time for any processing of data to which consent was sought. You can withdraw your consent easily by telephone, email, or by post (see Contact Details below).
The right to lodge a complaint with the Information Commissioner’s Office. You can contact the Information Commissioners Office on 0303 123 1113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner's Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF.
If we wish to use your personal data for a new purpose, not covered by this Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.
We can provide you access to your personal data at any time. We ask that requests are made in writing to the Data Protection Officer, City Church Worcester, Lindisfarne House, 4 Barbourne Terrace, Worcester, WR1 3JS